V Insurance

Call +61 (2) 8599 8660 or 1300 945 547

How to make a Claim


If you are a member of Petanque Federation Australia, including all affiliated State and Territory clubs, all licensed players and all non-participating officials of the Insured, all coaches, officials, committee members, employees of the Insured including apprentices, voluntary workers and work experience student, please follow the below steps to lodge a Personal Accident claim.

Please refer to the Policy Wording for policy terms, conditions and exclusions.

Step 1:
Download a Petanque Federation Australia Personal Accident claim form.

Step 2:
Complete each section of the claim form. Please be advised that incomplete claim forms may cause a delay in processing your claim.

Step 3:
Please return your Personal Accident claim form and supporting documentation to Chubb by clicking Submit on the last page of the claim form.

Step 4: Chubb will confirm receipt of your claim form and advise whether they require further information.

For assistance with your Personal Accident claim form please contact V-Insurance Group Phone: +61 (2) 8599 8660.

Important information

The Health Insurance Act (Cth) 1973 does not permit the insurer to contribute to any charges covered, or partially covered by Medicare. Please refer to the table below for some common examples:

Non-Medicare Medical Items; claimable as per the Personal Accident policy wordingItems covered by Medicare; not claimable through the Personal Accident Policy
PhysiotherapistPublic Hospitals
DentalSurgeon & Surgeon’s Assistant
Private Hospital AccommodationX-Rays
MRI Scans*MRI Scans*
*MRI scans are generally covered through Medicare; however please check with your treating physician, as sometimes the provider is not registered with Medicare.

In addition, there will be no refund for any expenses to which the National Health Act (Cth) 1953 applies.


If an incident occurs where you are being held liable by a third party you should contact V-Insurance Group as soon as possible on +61 (2) 8599 8660.

For all policy coverage queries or details on how to make a claim, please contact V-Insurance Group – insurance broker for Petanque Federation Australia.

V-Insurance Group Pty Ltd
Level 25, Angel Place 123 Pitt Street Sydney NSW 2000
Phone   +61 (2) 8599 8660
Fax      +61 (2) 8599 8661
Email   [email protected]