V Insurance

Call +61 (2) 8599 8660 or 1300 945 547

V-Insurance Group is very proud to be the appointed Insurance broker for HelloRide. These web pages have been put together to outline the insurance program for their riders.

There are many documents and resources included that we hope will help you understand the insurance in place.

Our role is to help you if you have any questions regarding this insurance program, so please do not hesitate to contact us if we can assist in any way.

When you ride with HelloRide you are covered by insurance. Before you start your ride, please make sure:

  • You are wearing a helmet at all times during your trip
  • You are not under the influence of alcohol or drugs
  • You are 16+ years of age
  • You comply with the City’s Riding Rules and HelloRide terms of service/rental agreement

Insurance has been arranged by HelloRide for your peace of mind:

  • There is no cost for this insurance, it is provided by HelloRide
  • This insurance is provided and administered by HDI Global SE
  • If you breach HelloRide rider terms of service/rental agreement and/or local road rules, you will not be covered by this insurance.