Frequently Asked Questions
Where and when am I covered?
Cover under the Bicycle NSW insurance policies apply when members are riding their bike (including three-wheel trikes and legal e-bikes/pedal –assist bikes) on a 24/7 basis, including commuting to work, on a training ride or participating in an organised cycling event (excluding a race), regardless of size, and travel to and from these activities.
The policy coverage arranged for Bicycle NSW is issued on a Worldwide cover basis.
All Bicycle NSW members are covered regardless of which state you reside in.
What insurance policies are automatically provided as a part of Bicycle NSW membership?
The following insurance policies automatically form part of membership;
- Public Liability / Professional Indemnity
- Personal Accident
What is NOT covered?
- Bicycles and associated equipment
- Personal Property
Bicycle NSW members are encouraged to arrange separate insurance policies to cover your bike and personal equipment
What is Public Liability Insurance?
Public Liability Insurance pays for costs you are liable for in the event you cause bodily injury to someone or damage their property as a result of negligence whilst riding a bicycle
Am I covered if I cause damage to a motor vehicle?
Yes. If the motor vehicle owner takes action against you claiming for reimbursement of the cost of repairs etc and you were at fault, cover under the Bicycle NSW liability policy applies.
I carry a passenger on a purpose-built bicycle. Am I covered in the event they are injured and take legal action against me?
Yes. If an injured passenger takes action against you claiming compensation for the injury and you were at fault, cover under the Bicycle NSW liability policy applies.
What is the Limit of Liability?
$20,000,000 for Public Liability claims
$1,000,000 for Professional Indemnity claims
Is there a Public Liability / Professional Indemnity policy excess?
Excess is $1000 for property damage and personal injury for claims made by BNSW Members, registered BNSW event volunteers and officials.
Are non-Australian residents covered?
Yes providing you are a Bicycle NSW member
For non-Australian residents temporarily residing in Australia, we highly recommend you obtain separate insurance to cover the equivalent of Australia’s public Medicare system.
If you are visiting from overseas, you generally are not covered under Australia’s public Medicare system for medical or hospital expenses. Medicare related expenses including the Medicare Gap cannot be covered by the Bicycle NSW Personal Accident Insurance policy for Australian’s or non Australian’s due to Government Legislation.
For further information on the above, please visit http://www.privatehealth.gov.au/healthinsurance/overseas/ovhc.htm
What is Personal Accident Insurance?
Personal Accident Insurance covers you for injuries you sustain while riding your bike on a 24/7 basis excluding a race.
The most commonly claimed expenses under the Bicycle NSW Personal Accident policy are;
- Non Medicare Medical Expenses (85% of Non Medicare Medical Expenses up to $7,500)
$50 excess applies, $nil excess if you have private health insurance - Loss of Income (85% of your income up to $1,000 per week)
There is no benefit payable for the first 14 days you are away from work as a result of your injury. The benefit period is 52 week
Are there any medical expenses which are not covered?
Yes. There is a Government Legislation which prevents insurers from covering Medicare related costs including the Medicare Gap.
The most common “Non-Medicare” expenses include:
- Private Hospital Bed & Theatre Fees
- Ambulance
- Physiotherapy
- Dental
- Chiropractic
- Osteopathy
Medical expenses that are covered by Medicare (i.e. not covered by this sports injury policy) include:
- Doctor’s Fees
- Anaesthetist’s Fees
- Surgeon’s Fees
- X-rays
What is the age limit on the Bicycle NSW Personal Accident Policy?
The policy covers members which are aged between 2 – 100 years of age
Do I have to pay for my medical expenses first?
Yes, the Personal Accident policy is a reimbursement policy, you must pay for your medical expenses and seek the applicable reimbursement under the Personal Accident insurance policy
If I am a BNSW member and am a passenger on a purpose-built bicycle, am I covered if I am injured while being carried?
Yes. As long as you are a member, the Bicycle NSW personal accident policy would cover you for injuries sustained whilst being carried as a passenger on a purpose-built bicycle.
Individuals FAQs
No, any type of bicycle is allowed (such as a road bike, three wheel trike, hybrid, mountain bike, road legal e-bike, pedal assist, tandem, penny farthing) as long as Members comply with the road rules that apply for that state or territory.
No, bikes are not covered by this policy. If you wish to insure your bike(s) for theft/damage please contact BNSW (on 9704 0800) or go to their website. BNSW Members receive a 10% discount on bike insurance.
Yes. As a BNSW member, If an injured passenger takes action against you claiming compensation for the injury and you were at fault, cover under the Bicycle NSW liability policy applies.
Yes. As long as you are a member, the Bicycle NSW Personal Accident policy would cover you for injuries sustained whilst being carried as a passenger on a purpose-built bicycle.
No. This policy applies to active BNSW Members only. Before renewal time, BNSW contacts their Members in
different ways and several times to assure that Members are aware that their Membership is due.
To avoid this situation, the best thing to do is to set a Membership to ‘automatic renewal’ and to make sure that the credit card details that we have on file are up to date.
No. Cycling for employment is not included.
Unfortunately accidents can happen and insurance provides you with some financial protection in the event you are sued and also
covers some costs and other defined benefits if you are injured.
Please contact V Insurance for an individual quote. Their contact details can be found at the bottom of this page.
Please contact V-Insurance for more information. Their contact details can be found at the bottom of this page. They are available 24/7.
No, we recommend sending in your claim form as soon as possible. Non Medicare Medical receipts can be sent to the claims department on
a regular basis if you want to.
Bicycle User Groups FAQs
Yes, the BUG is covered for Public Liability and Professional Indemnity. You are not covered for personally unless you are a BNSW Member.
No, you are not covered by insurance unless you are a Member of BNSW. A BNSW Membership includes Personal Accident and Public Liability Insurance. Members of a BNSW affiliated BUG get 15% discount on any BNSW Membership.
Yes, activities organised by BNSW affiliated BUGs are covered under this policy. Proof of insurance can be obtained by sending an email to BNSW ([email protected]) requesting a ‘Certificate of Currency’.
No, any type of bicycle is allowed (such as a road bike, hybrid, MTB, e-bike, tandem, penny farthing) as long as riders comply with the road rules that apply for that state or territory.
No, bikes are not covered by this policy. If you wish to insure your bike(s), please contact BNSW (on 9704 0800) or go to their website. BNSW Members receive 10% discount on bike insurance.
Please contact V Insurance for more information. Their contact details can be found at the bottom of this page They are available 24/7.

