How to make a Claim
PERSONAL ACCIDENT
If you are a member of Australian Ice Racing and you have suffered an injury whilst participating in an official Australian Ice Racing activity, please complete a Personal Accident claim form. Please refer to the Policy Wording for policy terms, conditions and exclusions.
Step 1: Contact Australian Ice racing for a Personal Accident claim form.
Step 2: Complete each section of the claim form. Please be advised that incomplete claim forms may cause a delay in processing your claim.
Step 3: Please return your completed Personal Accident claim form and supporting documentation to Australian Ice Racing via email [email protected] or phone: +61 499 071 116
Australian Ice Racing will authorise your claim form and forward it onto V-Insurance Group (Level 17, 123 Pitt Street, Sydney NSW 2000) who will then pass the claim onto the Third Party claims administrators for processing.
If you need assistance completing the claim form, please contact V-Insurance Group on +61 (2) 8599 8660. If you require an update on the status of your claim after lodgement, please contact the claims handler’s for Australian Ice Racing, DWF Claims Management, on (02) 9287 1302 or email [email protected]
Important information
The Health Insurance Act (Cth) 1973 does not permit the insurer to contribute to any charges covered, or partially covered by Medicare.
Please refer to the table below for some common examples:
| Non-Medicare Medical Items; claimable as per the Personal Accident policy wording | Items covered by Medicare; not claimable through the Personal Accident Policy |
| Ambulance | Doctor |
| Physiotherapist | Public Hospitals |
| Dental | Surgeon & Surgeon’s Assistant |
| Private Hospital Accommodation | X-Rays |
| Chiropractor | Anaesthetist |
| MRI Scans* | MRI Scans* |
| *MRI scans are generally covered through Medicare; however please check with your treating physician, as sometimes the provider is not registered with Medicare. |
In addition, there will be no refund for any expenses to which the National Health Act (Cth) 1953 applies.
PUBLIC LIABILITY, PRODUCTS LIABILITY, PROFESSIONAL INDEMNITY AND MANAGEMENT LIABILITY
If an incident occurs where you are being held liable by a third party you should contact V-Insurance Group as soon as possible on +61 (2) 8599 8660 or 1300 172 321 .
For all policy coverage queries or details on how to make a claim, please contact V-Insurance Group; Insurance Broker for Australian Ice Racing.
V-Insurance Group Pty Ltd
Level 17, Angel Place 123 Pitt Street Sydney NSW 2000
Phone: +61 (2) 8599 8660 or 1300 172 321
Email: [email protected]
